Read Me for NetResults Tracker SDK 6.0.0
NetResults Tracker SDK Licence Agreement
Welcome to the Release Notes for NetResults Tracker Software Development Kit (SDK) Version 6.0.0. This is the updated version of the Read Me on our web site.
1. System Requirements
Simple Object Access Protocol (SOAP) and XML are used as a means of communication between NetResults Tracker and the external application using the NetResults Tracker Software Development Kit (SDK) to create new records by calling the NetResults Tracker Application Programming Interface (API). The NetResults Tracker SDK requires particular components (listed below) to be installed on the NetResults Tracker server (web server machine where NetResults Tracker Standard Edition or Enterprise Edition is installed) and the client (the machine where the external application and NetResults Tracker SDK are installed).
A. NetResults Tracker Server Requirements
The following components must be installed on the web server machine.
- NetResults Tracker 6.0.0
NetResults Tracker Standard Edition or Enterprise Edition version 6.0.0 (or a subsequent maintenance release such as 6.0.1, 6.0.2, etc.) is required for use of the SDK.
- Operating System
Windows Server 2003 or Windows 2000 Server with Service Pack 4 is required for use of the SDK.
- SOAP Interface
Microsoft SOAP Toolkit 3.0 must be installed on the machine where NetResults Tracker is installed. To download this component, browse to the NetResults Tracker General Downloads Page.
Microsoft WinHTTP 5.1 and Microsoft XML Core Services (MSXML) 4.0 are included when SOAP Toolkit 3.0 is installed.
- Windows Installer
Windows Installer 2.0 is required to install SOAP. If you have Windows Server 2003 or Windows 2000 Server with Service Pack 3 or newer, you already have Windows Installer 2.0 installed. When installing SOAP, you will be prompted if you do not have the appropriate Windows Installer version. To download this component if needed, browse to the Microsoft Windows Installer 2.0 Download Page for Windows 2000.
- Web Browser
Internet Explorer 5.0 or newer is required for installation of Microsoft SOAP Toolkit 3.0. To download the latest version of Internet Explorer, browse to the Microsoft Internet Explorer Download Page
B. NetResults Tracker Client Requirements
The NetResults Tracker client is the machine where the external application calling the SDK is located. If the external application is located on the same machine where NetResults Tracker is installed, the only additional requirement beyond the NetResults Tracker Server Requirements above is the installation of the SDK itself.
- NetResults Tracker SDK 6.0.0
The NetResults Tracker SDK version 6.0.0 must be installed on the same machine as the client application which will use the API to communicate with the NetResults Tracker Server. It does not need to be installed on the NetResults Tracker Server machine.
- Operating System
Any of the following operating systems may be used on the client:
- Windows Server 2003
- Windows XP
- Windows 2000 Server with Service Pack 4 or newer
- Windows NT 4.0 with Service Pack 6 or newer
- SOAP Interface
Microsoft SOAP Toolkit 3.0 must be installed on the machine where the external application resides. To download this component, browse to the NetResults Tracker General Downloads Page.
When installing the SOAP Toolkit on the client machine only the following components are required to be installed:
- ISAPI Listener
- Microsoft XML Parser
Microsoft WinHTTP 5.1 and Microsoft XML Core Services (MSXML) 4.0 are included when SOAP Toolkit 3.0 is installed.
- Windows Installer
Windows Installer 2.0 is required to install SOAP. If you have Windows 2000 with Service Pack 3 or newer, you already have Windows Installer 2.0 installed. When installing SOAP, you will be prompted if you do not have the appropriate Windows Installer version. To download this component if needed, browse to the Microsoft Windows Installer 2.0 Download Page for Windows NT and 2000.
Web Browser
Internet Explorer 5.0 or newer is required for installation of Microsoft SOAP Toolkit 3.0. To download the latest version of Internet Explorer, browse to the Microsoft Internet Explorer Download Page.
2. Installation Instructions
- Install NetResults Tracker SDK 6.0.0 on the same machine as the external application which will be adding records to NetResults Tracker. To do this, login to the machine where you want SDK to be installed as the local Administrator and then run (double-click from Windows Explorer) ptsdk600.exe (NetResults Tracker SDK 6.0.0).
- Continue and complete the installation.
- Make sure that the Server and Client requirements (as mentioned above) are met.
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3. NetResults Tracker SDK Help
After installing NetResults Tracker SDK, you can refer to the system requirements for SDK, enabling and configuring NetResults Tracker SDK by reviewing the Help located at:
Start > Programs > NetResults Tracker SDK > NetResults Tracker SDK Help
4. Support
Support information is available here in our NetResults Tracker web site. If you are evaluating the product or have a current support agreement with NetResults, support is available via email on business days (Monday through Friday, excluding holidays) from 5am to 5pm Pacific. Additional support options (e.g. phone support, extended hours) may be purchased (send email to Sales@NetResultsCorp.com or browse to our support information page in our web site). Support email should be sent to the following address:
( Support@NRTracker.com )
When reporting a bug/issue, please provide all the required information listed in this support page to help us assist you as quickly as possible.
Click here to review the Online NetResults Tracker Help.